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  DAP Status on Symantec/Norton
 
Symantec / Norton does not detect Download Accelerator

We are very happy to inform that following our communications with Symantec (the provider of Norton Anti-Virus / Internet Security) DAP was removed from symantec's list of threats and is not detected by Symantec's products

We thank our many user who continue to trust DAP and kept using it during the time we were corresponding with Symantec. We are glad that our loyal users can see that they were right all along, as now also Symantec - one of the leading vendors in the Security industry - has decided that DAP can be trusted and should not be listed on Symantec's threats list .

Make sure to receive Symantec's June 22nd update.

 
 

Regarding DAP and Norton Anti-Virus by Symantec™

We are very happy to inform that following our communications with Symantec
(the provider of Norton products) the mistaken information about DAP was corrected.

The updated description of DAP's behavior (click here) reaffirms that DAP is a standard ad-supported application that shows advertisement within the program window, (no pop-ups, no tracing user activity etc.), just like other legitimate ad-supported applications such as MSN messenger, Opera Browser, ICQ and AIM.

We are now looking forward to having DAP completely removed from Symantec detection list. We believe that with your help we can make this happen sooner:

By writing to Symantec, and asking to take DAP off their detection list (other legitimate ad-supported applications e.g. AIM, ICQ, Opera browser, MSN Messenger etc. are not on the list), you can make a difference and support Download Accelerator.
Let your voice be heard. Thanks for your support!

We hope this matter will be resolved shortly and we will keep you posted with any update, and we apologize for the inconvenience.

 
DAP users say:

Y.L., March, 2005

 

Me chosen to trust you I will include DAP in the programs allowed by Norton anti virus...

P.K., May, 2005

 

I am now convinced and will stay with DAP looking forward to the happy day where NAV recognize your program.

M.S. March, 2005

 

Thank you for the best download manager available.

K., March, 2005

 

I really great full to you The Company of DAP Accelerator.
I am using the DAP accelerator since 3 years. Thanks to DAP Team

DAP User, June, 2005

 

DAP dramatically increases download speed on both Dial-up and Broadband connections. The "Resume" feature saves your work in case of disconnects, or allows you to finish the download at a later time. DAP's customer Service has always been exceptional.

DAP User, May, 2005

 

Faster downloads, can place the download on the place u want it on yr computer, resume downloads and much much more But most of all, there is a very very very good support behind it, u can ask a question and them will get to u, even if its something that has nothing to do with DAP!!! I aint bothered by any adds by the way. It is an excelent product.

 

Read more>

 
Can Symantec be wrong about DAP?
 

It appears that that Norton Anti-Virus currently warns its users of DAP. We have looked into the matter and it appears that Norton Anti-Virus is basing its warning on a wrong description of DAP.

We are attempting to work out this misunderstanding of DAP's operation with Norton Anti-Virus - in the meantime, below please find a short description of the inaccuracies in Norton Anti-Virus reports for our concerned users.

We hope this matter will be resolved shortly, and we apologies for the inconvenience.

 

Here's how DAP was described on Symantec Security Response prior to May 11 update

We've added our comments, so you can decide for yourself:


Wrong!

Norton: "Adware.DAP"

Speedbit: DAP free version is an ad-supported application - just like: Yahoo! Messenger™, AIM™ etc.,

which display ads inside the program window.


Wrong!

Norton: "[Downloads ads to be displayed in:] your Internet Explorer toolbar"

Speedbit: DAP DOES NOT display advertising in its toolbar.


Wrong!

Norton: "[Downloads ads to be displayed:]....through pop-up type advertising."

SpeedBit: DAP DOES NOT display pop-ups of any kind.


Right!

Norton: "[DAP] Installs a toolbar"

SpeedBit: DAP offers users to install a toolbar for convenient access to DAP's functionality from within

the browser interface. This is optional Anyone who has used many applications, such as Yahoo! messenger™,

ICQ™ and others, knows there is an already-checked option to download a search and links toolbar.


Right!

Norton: "[Installs] a Browser Helper Object into the browser"

SpeedBit: DAP uses a BHO to enable its functionality just like other download managers and other application

such Yahoo! messenger™ and SpyBot - Search & Destroy™.

 

We would like to believe that Symantec™ will soon correct its report with respect to DAP and remove the misleading information.

Important Notice: The above information is provided for informational purposes only, and does not imply or intend to represent any relationship or affiliation between SpeedBit and any of the above-mentioned companies or other third parties.

Write to us - you're opinion matters

If you have other problems, comments, and concerns please write to us. If the information above addressed your question/concerns, we would be glad to hear about it.

Name

 

Email

Comments

 

Important Notice: The above information is provided for informational purposes only, and does not imply or intend to represent any relationship or affiliation between SpeedBit and any of the above-mentioned companies or other third parties.

Last update: 16th May 2005

 

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